Frequently Asked Questions

Yes. We don't count your data. Pick a Mbps tier and that's your guaranteed sustained floor with unlimited bandwidth. No fair use policy. No hidden throttling. No data caps.

Your chosen Mbps is your guaranteed sustained floor. Pick from 25 Mbps at $279/mo up to 2 Gbps at $8,399/mo across seven tiers. We publish the floor on the pricing page and back it with credit-back: if throughput drops below that floor for more than 2 hours, we credit your account automatically.

85M+ residential IPs from ISPs in 195+ countries. These are real residential IPs, not datacenter IPs relabeled as residential.

HTTP, HTTPS, and SOCKS5. Works with every major automation tool: Scrapy, Puppeteer, Selenium, Playwright, custom scripts, and more. Authenticate via IP whitelist or username/password.

Country, city, and ISP-level targeting across 195+ countries. Choose your location at the connection level. Different connections can target different locations simultaneously.

Random rotation gives you a new IP with every request. Sticky sessions let you maintain the same IP for longer tasks. Choose whichever fits your workload.

Seven flat-rate speed tiers: 25 Mbps ($279/mo), 50 Mbps ($449), 100 Mbps ($849), 200 Mbps ($1,249), 400 Mbps ($2,299), 800 Mbps ($3,999), 2 Gbps ($8,399). Annual billing includes 1 month free. All plans include unlimited bandwidth, the Speed Guarantee, Locked-In Pricing, and 99.9% Uptime Guarantee. See full plan comparison.

No. Your rate is locked for 12 months. No per-GB charges, no "premium geo" upcharges, no overage fees. The price on your invoice is the price you agreed to.

Yes. Upgrade or downgrade at any time. Changes take effect on your next billing cycle. No fees for changing plans.

10-day money-back guarantee on all plans. Full refund to your payment method, not account credits. If you're not satisfied, you get your money back.

Pay $10, get 10 full days on your chosen speed tier at the published throughput. Run your actual workload. Test our IPs against your target sites. If we don't perform, you don't continue. No auto-billing. No commitment.

Full plan. Full speed. Unlimited bandwidth. Full IP pool. It's your actual plan running your actual tasks for 10 days. Not a sandbox, not a teaser.

Nothing happens automatically. There's no auto-billing. If you want to continue, you choose your plan and billing cycle. If you don't, your access simply ends.

No. We see your connection metrics like speed, uptime, and connection usage. We never see where your traffic goes or what you do with it. Your activity is your business.

Account information (email, payment details via our billing provider), and connection metrics (speed, uptime, connection usage). We do not log traffic destinations, URLs accessed, or content transferred through our proxies. Read our full privacy policy.

Not a ticket queue. Not a chatbot. Concierge support from people who understand proxies, rotation, and geo-targeting. Every plan gets a dedicated concierge.

Migration support for customers switching from another provider. Our concierge team helps with connection setup and makes the transition painless. Included free on every plan.

We typically respond within 4 hours during business hours. Every plan includes a dedicated concierge with priority responses.

ScaleProxy works with every major automation tool and framework: Scrapy, Puppeteer, Selenium, Playwright, cURL, Python requests, custom scripts, and more. Any tool that supports HTTP/HTTPS/SOCKS5 proxies will work.

Yes. Full API access is included with every plan. Programmatic control over your proxy configuration, rotation settings, and connection management.

We publish our speed formula instead of hiding limits in fine print. We lock your price for 12 months. We offer a proxy concierge, not a ticket queue. We help you migrate with Seamless Switch. And we let you test everything with the $10 for 10 days trial before committing. Ask any other provider if they'll match all six of those.